We have had the pleasure of working with a number of realtors who have laboured on our behalf whether we have been buying or selling a home. Some of these realtors have been personal friends and
all seemed to go that extra mile for us.
By comparison, your personal attention and professional service was unlike anything we have
experienced. Your thoughtful service was so exemplary, that we are now convinced that our previous realtors actually did very little.
As you know, the property we just sold was a niche, small two-bedroom house with lots of character. It was these many small features that made the house our home. But we also recognized that for
prospective buyers, many of these features might be less appealing. This did not deter you in the least. In fact, the opposite seemed to be true and when you promised at the outset that you would work very
hard on our behalf, you were true to your word. Quite simply, we have never encountered a realtor who worked harder than you!
You were constructive with your initial suggestions, supportive throughout the selling period, and
solidly optimistic about our outcome. You kept us consistently "in the loop" on a daily basis talking on the phone and by sending emails and texts. Your communications were thoroughly reassuring as you
convinced us that you were totally on the ball and that we were your number one priority; but we suspect that is just how you make all your clients feel.
As it turned out, while you were our realtor, you were also the buyer's realtor. While such dual
relationships may be difficult for some to navigate properly, this was not the case with you and it brings to mind an episode of the TV show Fraser in which Fraser affirmed, "Ethics are what you do when no else is watching." So many times throughout the process, when others weren't watching, you made ethical decision after ethical decision. It is clear to us that you are an honest professional with the
highest levels of integrity! But more than this, you coupled these admirable character traits with exceptional advice, information, and a wealth of real-estate knowledge.
We also wish to thank you for pulling together a dream team of supports. Whether it was the
outstanding video (quite atypical as compared to most other real-estate videos), the high definition professional photographs, or the various inspectors and mortgage brokers you recommended to the buyer, you ensured our success. Quite simply, it was because of your many efforts that we sold our house.
We are truly grateful for all that you have done and should other prospective clients wish to speak with us, we would be happy to chat with them personally.